FAQs

Kratom is a plant called Mitragyna Speciosa. Most people are interested in the plant due to two alkaloids: Mitragynine and 7-Hydroxymitragynine.

All of our strains come from Indonesia.

We conduct 6 lab tests per 1000 kilograms of kratom. We test for Mitragynine and 7-Hydroxymitragynine as well as toxic microbials such as: Salmonella and E-Coli. We also test for heavy metals such as Lead, Mercury, Cadmium and Arsenic.

Please use coupon: SLOFIRST10 for 10% off your first order.

We accept credit cards (Visa and Mastercard) as well as ACH and bitcoin.

Currently we only ship within the United States (in the states and areas that kratom is legal only).

Currently we offer USPS Priority. Orders over $39.99 get free USPS Priority. We find that most orders shipped via USPS Priority are delivered within 3-4 days after shipping, but sometimes customers get their order as fast as 2 days.

If you are not satisfied, please contact support. We will issue you a return label to send the product back

Please reach out to support as soon as possible. We can edit the address before we ship it. If the package has already been shipped, we will need to get the order returned or you will need to grab the order at that address.

Please give it atleast 24 hours after the tracking shows delivered. Sometimes the USPS tracking system can have errors. After 24 hours, please check with your neighbors and other members of your residence to see if they have the package. If all of this fails, then please contact support.